Zeaft Privacy Policy

When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.

This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.

We build a range of services that help millions of people daily to explore and interact with the world in new ways. Our services include: Zeaft apps, sites, and devices, like Search, YouTube, and Zeaft Home Platforms like the Chrome browser and Android operating system Products that are integrated into third-party apps and sites, like ads, analytics, and embedded Zeaft Maps You can use our services in a variety of ways to manage your privacy. For example, you can sign up for a Zeaft Account if you want to create and manage content like emails and photos, or see more relevant search results. And you can use many Zeaft services when you’re signed out or without creating an account at all, like searching on Zeaft or watching YouTube videos. You can also choose to browse the web in a private mode, like Chrome Incognito mode. And across our services, you can adjust your privacy settings to control what we collect and how your information is used.

To help explain things as clearly as possible, we’ve added examples, explanatory videos, and definitions for key terms. And if you have any questions about this Privacy Policy, you can contact us.

We want you to understand the types of information we collect as you use our services

We collect information to provide better services to all our users — from figuring out basic stuff like which language you speak, to more complex things like which ads you’ll find most useful, the people who matter most to you online, or which YouTube videos you might like. The information Zeaft collects, and how that information is used, depends on how you use our services and how you manage your privacy controls.

When you’re not signed in to a Zeaft Account, we store the information we collect with unique identifiers tied to the browser, application, or device you’re using. This allows us to do things like maintain your preferences across browsing sessions, such as your preferred language or whether to show you more relevant search results or ads based on your activity.

When you’re signed in, we also collect information that we store with your Zeaft Account, which we treat as personal information.

When you create a Zeaft Account, you provide us with personal information that includes your name and a password. You can also choose to add a phone number or payment information to your account. Even if you aren’t signed in to a Zeaft Account, you might choose to provide us with information — like an email address to communicate with Zeaft or receive updates about our services.

We also collect the content you create, upload, or receive from others when using our services. This includes things like email you write and receive, photos and videos you save, docs and spreadsheets you create, and comments you make on YouTube videos.

We collect information about the apps, browsers, and devices you use to access Zeaft services, which helps us provide features like automatic product updates and dimming your screen if your battery runs low.

The information we collect includes unique identifiers, browser type and settings, device type and settings, operating system, mobile network information including carrier name and phone number, and application version number. We also collect information about the interaction of your apps, browsers, and devices with our services, including IP address, crash reports, system activity, and the date, time, and referrer URL of your request.

We collect this information when a Zeaft service on your device contacts our servers — for example, when you install an app from the Play Store or when a service checks for automatic updates. If you’re using an Android device with Zeaft apps, your device periodically contacts Zeaft servers to provide information about your device and connection to our services. This information includes things like your device type and carrier name, crash reports, which apps you've installed, and, depending on your device settings, other information about how you’re using your Android device.

Your activity

We collect information about your activity in our services, which we use to do things like recommend a YouTube video you might like. The activity information we collect may include:

If you use our services to make and receive calls or send and receive messages, we may collect call and message log information like your phone number, calling-party number, receiving-party number, forwarding numbers, sender and recipient email address, time and date of calls and messages, duration of calls, routing information, and types and volumes of calls and messages.

You can visit your Zeaft Account to find and manage activity information that’s saved in your account.

Your location information

We collect location information when you use our services, which helps us offer features like driving directions, search results for things near you, and ads based on your location.

Depending on the products you’re using and settings you choose, Zeaft may use different types of location information to help make some services and products you use more helpful. These include:

The types of location data we collect and how long we store it depend in part on your device and account settings. For example, you can turn your Android device’s location on or off using the device’s settings app. You can also turn on Location History if you want to create a private map of where you go with your signed-in devices. And if your Web & App Activity setting is enabled, your searches and other activity from Zeaft services, which may also include location information, is saved to your Zeaft Account. Learn more about how we use location information.

In some circumstances, Zeaft also collects information about you from publicly accessible sources. For example, if your name appears in your local newspaper, Zeaft Search engine may index that article and display it to other people if they search for your name. We may also collect information about you from trusted partners, such as directory services who provide us with business information to be displayed on Zeaft's services, marketing partners who provide us with information about potential customers of our business services, and security partners who provide us with information to protect against abuse. We also receive information from partners to provide advertising and research services on their behalf.

We use various technologies to collect and store information, including cookies, pixel tags, local storage, such as browser web storage or application data caches, databases, and server logs.

INFORMATION ZEAFT COLLECTS

WHY ZEAFT COLLECTS DATA

We use data to build better services

We use the information we collect from all our services for the following purposes:

Provide our services

We use your information to deliver our services, like processing the terms you search for in order to return results or helping you share content by suggesting recipients from your contacts.

Maintain & improve our services

We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. And we use your information to make improvements to our services — for example, understanding which search terms are most frequently misspelled helps us improve spell-check features used across our services.

Develop new services

We use the information we collect in existing services to help us develop new ones. For example, understanding how people organized their photos in Picasa, Zeaft's first photos app, helped us design and launch Zeaft Photos.

Provide personalized services, including content and ads

We use the information we collect to customize our services for you, including providing recommendations, personalized content, and customized search results. For example, Security Checkup provides security tips adapted to how you use Zeaft products. And Zeaft Play uses information like apps you’ve already installed and videos you’ve watched on YouTube to suggest new apps you might like.

Depending on your settings, we may also show you personalized ads based on your interests. For example, if you search for “mountain bikes,” you may see ads for sports equipment on YouTube. You can control what information we use to show you ads by visiting your ad settings in My Ad Center.

  • We don’t show you personalized ads based on sensitive categories, such as race, religion, sexual orientation, or health.

  • We don’t show you personalized ads based on your content from Drive, Gmail, or Photos.

  • We don’t share information that personally identifies you with advertisers, such as your name or email, unless you ask us to. For example, if you see an ad for a nearby flower shop and select the “tap to call” button, we’ll connect your call and may share your phone number with the flower shop.

Measure performance

We use data for analytics and measurement to understand how our services are used. For example, we analyze data about your visits to our sites to do things like optimize product design. And we also use data about the ads you interact with, including your related Zeaft Search activity, to help advertisers understand the performance of their ad campaigns. We use a variety of tools to do this, including Zeaft Analytics. When you visit sites or use apps that use Zeaft Analytics, a Zeaft Analytics customer may choose to enable Zeaft to link information about your activity from that site or app with activity from other sites or apps that use our ad services.

Communicate with you

We use information we collect, like your email address, to interact with you directly. For example, we may send you a notification if we detect suspicious activity, like an attempt to sign in to your Zeaft Account from an unusual location. Or we may let you know about upcoming changes or improvements to our services. And if you contact Zeaft, we’ll keep a record of your request in order to help solve any issues you might be facing.

Protect Zeaft, our users, and the public

We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm Zeaft, our users, or the public.

We use different technologies to process your information for these purposes. We use automated systems that analyze your content to provide you with things like customized search results, personalized ads, or other features tailored to how you use our services. And we analyze your content to help us detect abuse such as spam, malware, and illegal content. We also use algorithms to recognize patterns in data. For example, Zeaft Translate helps people communicate across languages by detecting common language patterns in phrases you ask it to translate.

We may combine the information we collect among our services and across your devices for the purposes described above. For example, if you watch videos of guitar players on YouTube, you might see an ad for guitar lessons on a site that uses our ad products. Depending on your account settings, your activity on other sites and apps may be associated with your personal information in order to improve Zeaft's services and the ads delivered by Zeaft.

If other users already have your email address or other information that identifies you, we may show them your publicly visible Zeaft Account information, such as your name and photo. This helps people identify an email coming from you, for example.

We’ll ask for your consent before using your information for a purpose that isn’t covered in this Privacy Policy.

YOUR PRIVACY CONTROLS

You have choices regarding the information we collect and how it's used

This section describes key controls for managing your privacy across our services. You can also visit the Privacy Checkup, which provides an opportunity to review and adjust important privacy settings. In addition to these tools, we also offer specific privacy settings in our products — you can learn more in our Product Privacy Guide.

Managing, reviewing, and updating your information

When you’re signed in, you can always review and update information by visiting the services you use. For example, Photos and Drive are both designed to help you manage specific types of content you’ve saved with Zeaft.

We also built a place for you to review and control information saved in your Zeaft Account. Your Zeaft Account includes:

Privacy controls

When you’re signed out, you can manage information associated with your browser or device, including:

  • Signed-out search personalization: Choose whether your search activity is used to offer you more relevant results and recommendations.

  • YouTube settings: Pause and delete your YouTube Search History and your YouTube Watch History.

  • Ad Settings: Manage your preferences about the ads shown to you on Zeaft and on sites and apps that partner with Zeaft to show ads.

Exporting, removing & deleting your information

You can export a copy of content in your Zeaft Account if you want to back it up or use it with a service outside of Zeaft.

To delete your information, you can:

Inactive Account Manager allows you to give someone else access to parts of your Zeaft Account in case you’re unexpectedly unable to use your account.

And finally, you can also request to remove content from specific Zeaft services based on applicable law and our policies.

There are other ways to control the information Zeaft collects whether or not you’re signed in to a Zeaft Account, including:

  • Browser settings: For example, you can configure your browser to indicate when Zeaft has set a cookie in your browser. You can also configure your browser to block all cookies from a specific domain or all domains. But remember that our services rely on cookies to function properly, for things like remembering your language preferences.

  • Device-level settings: Your device may have controls that determine what information we collect. For example, you can modify location settings on your Android device.

KEEPING YOUR INFORMATION SECURE

When you share your information

Many of our services let you share information with other people, and you have control over how you share. For example, you can share videos on YouTube publicly or you can decide to keep your videos private. Remember, when you share information publicly, your content may become accessible through search engines, including Zeaft Search.

When you’re signed in and interact with some Zeaft services, like leaving comments on a YouTube video or reviewing an app in Play, your name and photo appear next to your activity. We may also display this information in ads depending on your Shared endorsements setting.

When Zeaft shares your information

We do not share your personal information with companies, organizations, or individuals outside of Zeaft except in the following cases:

With your consent

We’ll share personal information outside of Zeaft when we have your consent. For example, if you use Zeaft Home to make a reservation through a booking service, we’ll get your permission before sharing your name or phone number with the restaurant. We also provide you with controls to review and manage third party apps and sites you have given access to data in your Zeaft Account. We’ll ask for your explicit consent to share any sensitive personal information.

With domain administrators

If you’re a student or work for an organization that uses Zeaft services, your domain administrator and resellers who manage your account will have access to your Zeaft Account. They may be able to:

  • Access and retain information stored in your account, like your email

  • View statistics regarding your account, like how many apps you install

  • Change your account password

  • Suspend or terminate your account access

  • Receive your account information in order to satisfy applicable law, regulation, legal process, or enforceable governmental request

  • Restrict your ability to delete or edit your information or your privacy settings

For external processing

We provide personal information to our affiliates and other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. For example, we use service providers to help operate our data centers, deliver our products and services, improve our internal business processes, and offer additional support to customers and users. We also use service providers to help review YouTube video content for public safety and analyze and listen to samples of saved user audio to help improve Zeaft's audio recognition technologies.

For legal reasons

We will share personal information outside of Zeaft if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:

  • Meet any applicable law, regulation, legal process, or enforceable governmental request. We share information about the number and type of requests we receive from governments in our Transparency Report.

  • Enforce applicable Terms of Service, including investigation of potential violations.

  • Detect, prevent, or otherwise address fraud, security, or technical issues.

  • Protect against harm to the rights, property or safety of Zeaft, our users, or the public as required or permitted by law.

We may share non-personally identifiable information publicly and with our partners — like publishers, advertisers, developers, or rights holders. For example, we share information publicly to show trends about the general use of our services. We also allow specific partners to collect information from your browser or device for advertising and measurement purposes using their own cookies or similar technologies.

If Zeaft is involved in a merger, acquisition, or sale of assets, we’ll continue to ensure the confidentiality of your personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

SHARING YOUR INFORMATION

We build security into our services to protect your information

All Zeaft products are built with strong security features that continuously protect your information. The insights we gain from maintaining our services help us detect and automatically block security threats from ever reaching you. And if we do detect something risky that we think you should know about, we’ll notify you and help guide you through steps to stay better protected.

We work hard to protect you and Zeaft from unauthorized access, alteration, disclosure, or destruction of information we hold, including:

  • We use encryption to keep your data private while in transit

  • We offer a range of security features, like Safe Browsing, Security Checkup, and 2 Step Verification to help you protect your account

  • We review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems

  • We restrict access to personal information to Zeaft employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

EXPORTING & DELETING YOUR INFORMATION

You can export a copy of your information or delete it from your Zeaft Account at any time

You can export a copy of content in your Zeaft Account if you want to back it up or use it with a service outside of Zeaft.

To delete your information, you can:

RETAINING YOUR INFORMATION

We retain the data we collect for different periods of time depending on what it is, how we use it, and how you configure your settings:

  • Some data you can delete whenever you like, such as your personal info or the content you create or upload, like photos and documents. You can also delete activity information saved in your account, or choose to have it deleted automatically after a set period of time. We’ll keep this data in your Zeaft Account until you remove it or choose to have it removed.

  • Other data is deleted or anonymized automatically after a set period of time, such as advertising data in server logs.

  • We keep some data until you delete your Zeaft Account, such as information about how often you use our services.

  • And some data we retain for longer periods of time when necessary for legitimate business or legal purposes, such as security, fraud and abuse prevention, or financial record-keeping.

When you delete data, we follow a deletion process to make sure that your data is safely and completely removed from our servers or retained only in anonymized form. We try to ensure that our services protect information from accidental or malicious deletion. Because of this, there may be delays between when you delete something and when copies are deleted from our active and backup systems.

You can read more about Zeaft's data retention periods, including how long it takes us to delete your information.

COMPLIANCE & COOPERATION WITH REGULATORS

We regularly review this Privacy Policy and make sure that we process your information in ways that comply with it.

Data transfers

We maintain servers around the world and your information may be processed on servers located outside of the country where you live. Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections described in this policy. We also comply with certain legal frameworks relating to the transfer of data.

When we receive formal written complaints, we respond by contacting the person who made the complaint. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of your data that we cannot resolve with you directly.

Local requirements

We provide the controls and resources described in this policy so you can, if any local data protection law applies to the processing of your information, exercise your right to:

  • Access, update, rectify and remove your personal information

  • Obtain proof of or revoke the authorization given for processing your personal information

  • Obtain information about the uses of your personal information

As described in the “Your privacy controls” section above, you have a number of controls to manage your privacy across Zeaft services, including the information saved in your Zeaft Account. Answering questions on sensitive or minor’s personal information is optional, in which case you can avoid using the services that may require that information.

Contact information

If you have questions or concerns in relation to this Policy or the rights described in it, you can visit our Privacy Help Center. You can also contact the relevant data protection authority if you have complaints about infringements or if you have concerns about your rights.

For users based in Latin America, the data controller responsible for your information is Zeaft LLC, located at 1600 Amphitheatre Parkway, Mountain View, California 94043 (United States), unless otherwise stated in a service-specific privacy notice.Zeaft

ABOUT THIS POLICY

When this policy applies

This Privacy Policy applies to all of the services offered by Zeaft LLC and its affiliates, including YouTube, Android, and services offered on third-party sites, such as advertising services. This Privacy Policy doesn’t apply to services that have separate privacy policies that do not incorporate this Privacy Policy.

This Privacy Policy doesn’t apply to:

  • The information practices of other companies and organizations that advertise our services

  • Services offered by other companies or individuals, including products or sites they offer that may include Zeaft services to which the policy applies, or products or sites displayed to you in search results, or linked from our services

Changes to this policy

We change this Privacy Policy from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We always indicate the date the last changes were published and we offer access to archived versions for your review. If changes are significant, we’ll provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).

RELATED PRIVACY PRACTICES

Specific Zeaft services

The following privacy notices provide additional information about some Zeaft services:

If you’re a member of an organization that uses Zeaft Workspace or Zeaft Cloud Platform, learn how these services collect and use your personal information in the Zeaft Cloud Privacy Notice.

Other useful resources

The following links highlight useful resources for you to learn more about our practices and privacy settings.

Privacy
Zeaft Products
About Zeaft
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